Dynamics GP/D365 BC Support Technician

Overview:

• A Dynamics GP/D365 BC Support Technician will be expected to provide fast and useful technical assistance for Dynamics GP, D365 Business Central and related solutions.


• An excellent Dynamics Support Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.


• The goal is to create value for clients that will help preserve the company’s reputation and business.

Responsibilities

• Provide end user remote support and remediation for automated tickets as assigned


• Coordinate support with third party solution provides as needed


• Assist with Dynamics GP or Dynamics 365 BC implementations and upgrades as requested by consulting team


• Assist with report modifications and data integrations

Reports to

• Practice Lead

Qualifications

• Demonstrated ability to solve problems and quickly learn new technology


• Responsible, professional, and motivated


• You must have the ability to multi-task and see issues through to resolution


• 1+ years’ experience supporting ERP solutions preferred


• Experience with SQL Database Structures and Reporting a plus


• General Knowledge of Accounting Principles a plus

Education

• Associates degree or higher

Type

• Fulltime

Benefits     

• PTO


• Medical


• Dental


• Vision


• 401k

Salary

40,000-50,000