We are is seeking an Education Development Assistant/Coordinator who will be responsible for assisting Senior Education Managers and field team in the creation, implementation, and ongoing support of all education programs. As leaders of Korean Skincare, we strive to educate the western retailer market on Korean skincare philosophies, innovations, and advancements. The Education department is a cross functional area that supports our rapidly expanding organization (currently distributing 9 brands) across multiple retail channels in a continually evolving retail landscape.





The Education Development Assistant/Coordinator will work closely with the Senior Manager to ensure the department is tracking all requests and meeting timelines for deliverables to the sales field and retail partners. This position also supports the field trainers in maintaining accountability of sales force, increase brand awareness, and new customer retention. They must also assist field to drive sales revenue and exceed sales goals through in store event animations, skincare/facial protocols, special events, and master classes. Operational responsibilities include overseeing gratis forecast, ordering, and delivery.





Responsibilities:



Create engaging, concise, and creative content to help Account Executives (AE) and Field Team improve service levels and drive sales in multi-branded retailers. Types of content include but not limited to:

– Learning activations



– Structured Brand Focus Day formats



– One pagers/fact sheets and brand manuals



– New product launch info



– Education videos for retailer channels



Oversee gratis (FOC) inventory, forecasting, ordering, and delivery while monitoring and assuring budget adherence

Manage administration of education materials to AE and field team through various digital platforms

Coordinate participation in retailer training, learning activations, and ongoing education programs

Plan, attend, participate in, and facilitate training sessions, department meetings and conference calls

Monitor field trainings to ensure successful execution and assess learning levels to inform future trainings

Plan education calendars and agendas

Support at events, trade shows, master classes, and in-store animations

Collaborate with internal and external partners to create education collateral, ensuring materials support brand, Global marketing, and education vision

Additional project participation as needed in a fast paced and rapidly expanding organization

Assist the Creative and Education Teams with ongoing strategies to continually innovate education offerings



Qualifications:



BA or higher degree required

Cosmetic industry experience preferred.

Sales experience preferred, but not required

Excel, PPT, Microsoft Office and WebEx proficient

Experience with Google applications required

Bilingual; Korean and English a plus (not required)

Video creation experience (script writing/editing) a plus but not required

Current cosmetology licenses a plus (not required)

Strong understanding of the needs of customer and market dynamics

Innovative thinker, problem solver, goals and numbers driven

Strong communication, interpersonal and networking skills with internal and external counterparts

Strong multitasking, organizational, project management, and presentation skills

Strong work ethic, able to work under pressure & tight schedules, be a team player, and able to quickly adapt to changes & environment as needed

Strong attention to detail and proofreading skills

Strong leadership skills to affect a unified vision and objective for the sales team. Strives for excellence in execution.

Demonstrates learning agility, drives creativity and innovation, as well as energizes and enables others

Ability to work independently/ be a self-starter

Ability to travel (including some weekends) as needed