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Job Summary: Executive Medical Director of Emergency Services at Centra Health

Are you ready to lead a dynamic team of healthcare professionals, revolutionize emergency care, and shape the future of patient experience? Centra Health is seeking a visionary Executive Medical Director of Emergency Services to oversee three hospitals and a freestanding emergency room, driving excellence and innovation in emergency medical care.

Key Responsibilities:

Strategic Leadership: Spearhead the strategic direction of emergency services across multiple facilities, reporting directly to the Chief Medical Officer and working collaboratively with hospital presidents, and operational and nursing leadership. Lead a team of 80 providers to deliver exceptional patient care.

Talent Development and Succession Planning: Cultivate a culture of leadership development by identifying and nurturing emerging leaders within the department. Create and implement a robust succession plan to ensure the continuity of excellence in emergency care.

Patient Flow and Experience: Innovate and optimize patient flow, ensuring a seamless and positive experience for every patient. Implement strategies to enhance patient satisfaction and engagement within the emergency departments.

Interdepartmental Collaboration: Build strong partnerships with hospitalists, surgeons, critical care doctors, and other key stakeholders. Foster clear communication channels to enhance collaboration and improve patient outcomes.

Community Engagement: Establish and maintain effective communication with primary care doctors in the community, promoting collaboration and improving follow-up care for patients after their emergency department visits.

Performance Improvement: Utilize key performance indicators (KPIs) to drive continuous improvement in emergency services. Implement data-driven strategies to enhance clinical outcomes, operational efficiency, and overall departmental performance.

Critical Skills:

Effective Communication: Demonstrate exceptional communication skills to facilitate crucial conversations and foster collaboration among diverse healthcare professionals.

Coaching and Mentorship: Coach and mentor emergency colleagues to elevate the delivery of care, fostering a culture of continuous improvement and professional growth.
Innovative Leadership: Inspire creativity within the department, encouraging team members to develop and implement groundbreaking ideas to enhance emergency services.

Key Performance Indicators (KPIs):

Patient Satisfaction Scores
Left Without Being Seen (LWBS)
Sepsis Bundle Compliance
Door-to-Provider Time
Length of Stay
Adherence to Clinical Protocols
Provider and Staff Engagement
Leadership Development Progress
Follow-up Care Rates
Recruiting and Retention
Financial Stewardship

Qualifications:

Medical Degree and Board Certification: Hold a Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution. Board certification in Emergency Medicine is required.

Executive Leadership Experience: Possess a proven track record of successful executive leadership in emergency services.

Clinical Expertise: Demonstrate a deep understanding of emergency medicine practices and protocols, staying current with industry trends, advancements, and evidence-based practices.

Collaborative Leadership Style: Exhibit a collaborative and inclusive leadership approach, fostering strong relationships with multidisciplinary teams, operational leaders, and medical staff.

Strategic Vision and Planning: Have a strategic mindset with the ability to develop and execute long-term plans for emergency services, including talent development, succession planning, and performance improvement.

Effective Communication Skills: Possess exceptional communication skills, both written and verbal, to convey complex medical concepts to diverse audiences and facilitate productive conversations.

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