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THE POSITION

NOTE: THIS IS A REPOSTING OF CS-2023-61582-44680. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM AUGUST 22, 2023 TO SEPTEMBER 5, 2023, YOU CANNOT SUBMIT A NEW APPLICATION.

Are you looking for a rewarding seasonal job where you can help Pennsylvania citizens stay warm during the winter season? If so, consider joining our team! The Department of Human Services, Montgomery County Assistance Office is actively hiring seasonal Energy Assistance Workers.

If this sounds like a good fit and you meet the requirements of the position, we want to hear from you. Apply today!

DESCRIPTION OF WORK

As an Energy Assistance Worker, you will be processing initial benefit applications as well as CRISIS applications for the Low-Income Home Energy Assistance Program (LIHEAP). This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.

After receiving on the job training, you will be performing various duties such as interviewing clients, acting as a liaison with heating vendors, reviewing and completing applications received in order to recommend approval or disapproval of benefits consistent with Federal and State Regulations.

The majority of this job is completion work through data entry. Work assignments are limited in scope and performed under close supervision of an Income Maintenance Casework Supervisor who reviews work for completeness, accuracy, and adherence to the program regulations. You may perform other related duties as assigned.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Seasonal, Full-time employment.
This is a non-permanent full-time seasonal position with the LIHEAP program. Seasonal employment runs from approximately October to April, but employment may begin as early as September and last until June.
Work hours are 8:30am - 5:00pm, Monday to Friday, with a 60-minute lunch.
- Work hours may change based on operational needs.
Travel and Overtime: As needed.
Shift work: No.
WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
Hourly rate: In some cases, the starting hourly rate may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

Two years of experience in general office work which included interviewing the public; or
Any equivalent combination of experience and training

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
Hiring preference for this vacancy will be given to candidates who live within Montgomery County. If no eligible candidates who live within Montgomery County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date(link removed) Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know theres more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little extras that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

Eligibility rules apply.

Commonwealth of PA

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