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Job Title: Enterprise Monitoring Tools Analyst - ESM Tools
Location: Eagan, MN
Duration: 12+ months on w2
We are seeking an Enterprise Monitoring Tools Analyst for the application monitoring team. This position can be an opportunity to learn Enterprise Systems Monitoring tools and grow into a senior position. This position is in Eagan, MN, and this is an on-site position with no telecommute possibilities. This position will assist the development and engineering monitoring tools within the enterprise. The selected individual will be expected to work independently with a minimum of guidance or direction. (There is no relocation assistance for this position)
Roles and Responsibilities include but not limited to:
AppDynamics:
Monitor the system, troubleshoot, deployment, and end-to-end support in an enterprise environment.
Implement polices to monitor business transactions within applications.
Implement Service Endpoints for applications.
Creating of custom dashboards within AppDynamics
Neustar:
Monitor the system, troubleshoot, deployment, and end-to-end support in an enterprise environment.
Daily monitoring of all active monitors Check overall performance and troubleshoot any monitors that are in "warning" or "failed" status.
Complete service requests tickets by updating scripts, monitors, and alerting policies as needed.
Modify and add new users upon request.
SolarWinds:
Monitor the system, troubleshoot, deployment, and end-to-end support in an enterprise environment.
Daily monitoring of all active transactions Check overall performance and troubleshoot any transactions that are in "warning" or "failed" status.
Complete service requests tickets by updating recordings, transactions, and custom properties as needed.
Create and submit change requests when performing any changes/updates to software on servers.
General Roles/Responsibilities:
Troubleshoot network related events including firewalls blocking ports, etc. by submitting requests to open firewalls.
Provides periodic reports to users and managers of monitoring status.
Provides action plan for resolution of any/all faults detected.
Develops and implements operational management process and procedures.
Develop growth plans to ensure that the hosting environment can support the projected growth.
Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation.
Note:
Public Trust clearance/ Eligibility to apply required.
InfiCare Technologies
