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Request ID: 36041-1
Duration: 1+ yr.
Location work will be performed: Eagan MN
Job Title: Enterprise Monitoring Tools Analyst - ESM Tools
Pay Rate: $30-32/hr on W2 with no benefits. Public Trust/ Eligibility Required.
We are seeking an Enterprise Monitoring Tools Analyst for the application monitoring team. This position can be an opportunity to learn Enterprise Systems Monitoring tools and grow into a senior position. This position is in Eagan, MN, and this is an on-site position with no telecommute possibilities. This position will assist the development and engineering monitoring tools within the USPS enterprise. The selected individual will be expected to work independently with a minimum of guidance or direction. (There is no relocation assistance for this position)
Roles and Responsibilities include but not limited to:
AppDynamics:
o Monitor the system, troubleshoot, deployment, and end-to-end support in an enterprise environment.
o Implement polices to monitor business transactions within applications.
o Implement Service Endpoints for applications.
o Creating of custom dashboards within AppDynamics
Neustar:
o Monitor the system, troubleshoot, deployment, and end-to-end support in an enterprise environment.
o Daily monitoring of all active monitors Check overall performance and troubleshoot any monitors that are in "warning" or "failed" status.
o Complete service requests tickets by updating scripts, monitors, and alerting policies as needed.
o Modify and add new users upon request.
SolarWinds:
o Monitor the system, troubleshoot, deployment, and end-to-end support in an enterprise environment.
o Daily monitoring of all active transactions Check overall performance and troubleshoot any transactions that are in "warning" or "failed" status.
o Complete service requests tickets by updating recordings, transactions, and custom properties as needed.
o Create and submit change requests when performing any changes/updates to software on servers.
General Roles/Responsibilities:
o Troubleshoot network related events including firewalls blocking ports, etc. by submitting requests to open firewalls.
o Provides periodic reports to users and managers of monitoring status.
o Provides action plan for resolution of any/all faults detected.
o Develops and implements operational management process and procedures.
o Develop growth plans to ensure that the hosting environment can support the projected growth.
o Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation.
InfiCare Technologies