Job Role: Enterprise IT Network Manager 

Duration: 6 months+ with possible extensions

Worksite Address:  Raleigh, NC



The Enterprise IT Network Manager position is responsible for overseeing the enterprise network environment and all related technologies within the city. This position is responsible for the development and management of the enterprise LAN, WAN, Optical Network, VOIP, and ISP’s.



Specific Responsibilities:

Manages the City of Raleigh Enterprise IT Network team

Personnel / salary reviews and approvals

Performs annual reviews for all direct reports

Develops and implements career paths which includes training and certifications for personnel

Provides direction and coaching for the group staff

Develops training and continuous improvement programs for the group staff

Responsible for all City of Raleigh network equipment and technology including standards, design, refresh, and documentation.

Ensures these devices are managed in terms of asset management and monitored proactively

Responsible for negotiations, implementation, and management all software and hardware Service Level Agreements

Ensures all support contracts, service level agreements and vendor contracts are properly negotiated budgeted, executed, and managed

Assess and approves all end user technology hardware and software standards for the City of Raleigh

Works with other groups within the IT Department and across the city to make sure our technology offering meets all customer needs

Develops and maintains technical documentation for the enterprise network

Gathers and implements new customer requirements in a manner that allows for growth and scale

Ensures all network equipment is kept as proper SW version and security patch levels

Effectively budgets and manages Enterprise Networking group projects and renewals

Acts as escalation point for all network infrastructure issues





Desired Skills:



Strong Cisco Networking Technology – IOS/NxOS

Experience Managing and Implementing Firewall Technology

IT Asset Lifecycle Management

Load Balancer Experience

Cross Team Knowledge: End User Computing, Windows Server, Active Directory, and Vmware

Strong Organizational Skills and Very Detail Oriented

Strong Mentor and Leadership Skills

Proven Track Record Managing Senior Network Engineers

Innovative and Results Orientated

Works Well and Collaborates with Others

Ability to Diagnose Issues with Complex Systems and Quickly Provide Guidance

Strong Vendor Management



Education and Experience:

10 Years of Networking Experience with 2-3 Years of People Management Experience in an Enterprise IT Role

Bachelors Degree in Information Technology or related field required

Experience Working with a Technically Diverse Team

Desired Certifications: Cisco CCNA/CCNP