Title: Epic Analyst

Position Type: Full-Time / Permanent

Location: 100% Remote

Start Date: Est. October 12, 2020

Requirements:

• Epic RTE Certification


• Epic Cadence/Prelude Certifications


• Epic RTE Build Experience (2+ years)


• Must be accepting of a permanent position


• Extensive implementation, support, and maintenance


• Strong technical build resource with excellent communication skills


• Bachelors degree or equivalent work experience


• Support RTE for professional billing conversions from other practice management applications

 Essential Duties/Responsibilities 

• Convert existing connect customers from the existing practice management system to Epic’s Professional Billing


• Daily review and troubleshooting of customer reported issues, resolve defects, and communicate to tiers 1&2 the resolution 


• Strategize on best build solutions for application optimization, build, test, demo, and document assigned enhancements, special projects, and checklists


• Be a team player on the configuration analyst team that is responsible for Cadence, Prelude & RTE build tasks for new connect customers


• Support cutover weekend tasks and support customers remotely the week of go-live and thereafter