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Expeditor
Location:
US-MA-Boston
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POSITION SUMMARY

The Expeditor position is an essential position to ensure orders are processed quickly and accurately. The Expeditor is responsible for confirming purchase order acknowledgements, identifying order discrepancies, providing logistical support ensuring that the customers receive their goods on-time while providing superior customer service.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
In order to perform this job successfully, an individual must be able to perform the essential duties outlined below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Essential Functions Statements

Expedites vendor purchases orders to ensure customers required delivery dates are met, as well as meeting the contract goal for on time delivery.

Communicates with suppliers to track Estimated Delivery Dates (EDD), Estimated Ship Dates (ESD), tracking details, and progress updates. Updates ERP with appropriate memos, notes and EDDs

Expedites urgent items and updates purchase order status.

Informs Receiving and others of purchase orders requiring special or urgent handling

Expedites parts shortages and works with Buyers to initiate corrective action to remedy shortage problems.

Investigates and coordinates fulfillment of special conditions (ex. requests for substitution of material, etc.)

Ensures timely receipt of acceptance documents (receiving reports, PODs)

Creates fulfillments and receipts in NetSuite

Investigates and reconciles discrepancies in the areas of billing, damaged claims, and duplicate shipments. Red flags to AP if there are discrepancies

  • Receives proper confirmation of purchase price and delivery date on all purchase orders sent to vendors.
  • Properly updates purchase order in the ERP system to reflect the order confirmation received from vendor.
  • Monitors shipments to ensure that goods come in on-time and in the event of problems, traces shipments and follows up on undelivered goods.
  • Maintains and monitors data integrity in the ERP system for Purchasing team.
  • Discusses defective or unacceptable goods or services with vendors, and others to determine source of trouble and take corrective action.
  • Understands and follows the corporation's policies and guidelines regarding the ethical conduct of purchasing activities.
  • Performs other related duties as assigned

POSITION QUALIFICATIONS

  • Customer service background a plus with strong organizational and time management skills
  • Excellent interpersonal, written, and verbal communication skills
  • Excellent organizational skills and proven ability to effectively prioritize tasks
  • Good problem-solving skills
  • Excellent time management skills
  • Ability to work under pressure with limited supervision

EDUCATION AND EXPERIENCE

Bachelor's Degree or industry experience in lieu of education.

COMPUTER SKILLS

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Office Suite (Gmail, Drive, Calendar, Meets, Etc.)
  • NetSuite or familiarity with an ERP system a plus

WORK ENVIRONMENT

Typical office environment

Equal Opportunity Statement:

Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Noble

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