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Veterinary Innovative Partners is seeking an experienced Veterinary Receptionist/Assistant for the Dutchess County Animal Hospital. The ideal candidate will have a passion for providing top-notch customer service and an eagerness to assist the staff in achieving the highest standards in veterinary medicine. As a member of our team, you will support our mission to provide excellent pet care while ensuring a positive work-life balance for our staff. V.I.P. is a network of high-quality animal care facilities across the United States owned and operated by practicing veterinarians who understand what it takes to meet the needs of our clients. VIP offers a competitive compensation package with comprehensive benefits that include health insurance, paid time off, matching 401k, continuing education allowance, membership dues, uniform allowance, tuition assistance, and discounted health care for pets.

Responsibilities

• Greet clients and their pets with a friendly and professional demeanor
• Answer phone calls and schedule appointments
• Accurately enter patient data and medical history into electronic medical records
• Educate clients on wellness care and preventative medicine
• Help maintain cleanliness and order in exam rooms, waiting, and front desk areas
• Assist with processing payments and invoicing for services rendered
• Monitor and report any suspicious or unusual activity in the clinic

Requirements

• High school diploma or GED equivalent
• Minimum of 2 years of veterinary receptionist/assistant experience
• Strong interpersonal and communication skills
• Proficient with computers, including experience with electronic medical records systems
• Ability to multitask and handle a high volume of tasks with attention to detail
• Willingness to maintain strict confidentiality in all matters related to clients and patients
• Comfortable working in a team-oriented environment with a commitment to helping achieve common goals.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources