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FL DCF Orlando ACCESS Receptionist Info Clerk
Location: US-FL-Orlando
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DCF-ACCESS-Receptionist (Bi-Lingual Spanish or Creole Preferred)
DCF-ACCESS-Receptionist (Bi-Lingual Spanish or Creole Preferred)
Pay Rate NA/hr, Vendor Rate NA/hr
*Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby.
*Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
*Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
*Logs customer into computer based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquires to ensure resolution.
*Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|
| Ability to speak and understand English | Required | 0 | | | High School or Diploma | Required | 0 | | | Written and Verbal Bi-lingual Spanish or Creole | Highly desired | 0 | | | Ability to communicate effectively and follow instructions | Highly desired | 0 | | | Type and use correct spelling, punctuation and grammar | Highly desired | 0 | | | Ability to operate general office equipment | Desired | 0 | |
Questions | No. | Question |
|---|
| Question1 | Your candidate's Pay Rate for this requisition must be NA, Vendor Rate NA/hr. Do you accept this requirement? | | Question2 | Please list your candidate's email address. | | Question3 | Please list the city and state where your candidate currently resides. | | Question4 | How soon can your candidate start if selected for this opportunity? | | Question5 | Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition? | | Question6 | If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract? | | Question7 | If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company s/candidate s expense? | | Question8 | Is your candidate bi-lingual? |
RICEFW Technologies Inc
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