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Job Description:

• Tech savvy both hardware and software utilized in remote work environment.
• Ability to conceptualize and mentally recognize dependent steps in a process.
• Demonstrated ability to self-direct and maintain focus on tasks.
• Analytical thinking process including research to resolve data variances.
• Time-management skills and being available as needed.
• Ability to understand and retain information with audio and visual input.
• Ability to take direction and follow verbal instructions.
• Understand that this is a dynamic process and the interaction between payroll law changes, finance guidance which require the ability to pivot with any/all resulting changes.
• Excellence in attitude, being a team player demonstrating empathy for our customers and team members with the ability to thrive in a group working environment.
• Understanding of Federal payroll and payroll taxes.
• Ability to multi-task.
• Passion for detail, recognize, adhere to, and implement as needed standardization in responses, verbiage, professional presentation
• Practical implementation of standard business etiquette and highest standards of ethics
• Willingness to train other team members and patiently share accumulated knowledge.
• Positive attitude, dependable, accountable.

1. Utilize Calculate, validate, issue retention qualified leave and federal payroll tax credits resulting from the Covid-19 administrative policies
2. Analyze and audit generated credits at the corporate, customer and employee level
3. Customer service: interpret, research customer/colleague/managements requests for information regarding federal payroll tax credits and providing that information timely, correctly and with empathy for the requestor
4. 941 reporting beginning with data gathering, validating that data, thru the reporting process
5. OT required throughout the assignment especially quarter end reporting in the months of April, July, October, Jan and as required by management
6. Other responsibilities as assigned.