Field Engineer job in Milwaukee, WI

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Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position: Field Engineer 2

Location: Milwaukee, WI 53224

Duration: 6+ Months

Job Type: Full Time

Work Type: Non-Driving

Job Description:

As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end Client proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large scale payment products.
When in support of ITO engagements you will be recognized as desk side support specialist.
You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will handle more complex products, problems, and/or projects and may provide technical guidance to lower level engineers.
You may function as a team or on-site leader as necessary.
You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.

Responsibilities:

May function as team or site leader providing direction to other technicians

Performs server and storage break and fix

Provides support for Enterprise products, such as Dell ESF

Desk side support specialist

Provides support for enterprise storage products

Supports Networking products - including Cisco certification requirements

Provides support for Payment systems products and Client core-CMOS products

TekWissen Group

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