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Field Service Technician--Central Region
Location:
US-MO-Kansas City
Jobcode:
211c525c-443a-4f2e-a438-d8c9ffc996d0
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Field Service Technician--Central Region



  • Base Pay: $30 - $32/hour

  • First year total compensation - $80k-$100k

  • Overtime and Double Time Available

  • Location: Oklahoma, Nebraska, Iowa, Missouri and Kansas

  • Travel: 90% - 100%

  • No Sponsorship - Must be able to get a US Passport

  • Direct Hire



Summary: This position is responsible for equipment installation and technical support of COMPANY product lines and maintaining good customer relations. Position will investigate and resolve customer reports of technical issues with equipment and eliminate future operational or service difficulties for customers. Due to our customers needs, priorities will change based on customer situations so individuals must be able to adapt to ever changing work schedule and priorities.


Time Utilization: This position will travel up to 90% of the time. Schedule needs to be flexible to accommodate internal and external customers schedules. Must be willing to work outside normal business hours, including some weekends as required. There may be a schedule requirement that consists of ten (10) consecutive scheduled days of work followed by four (4) scheduled days of rest and may commence on any day of the week. Must be able to travel with little notice as customer demands require.



**Must-Haves**
1. Strong Electrical knowledge: Ohm's Law, multimeter usage, AC/DC currents, reading blueprints and circuit diagrams, electrical troubleshooting on complex machinery,
2. Strong mechanical knowledge: interpret drawings, schematics, and manuals to pinpoint issues, diagnosis and troubleshooting, mechanical repairs, mathematics ability, machine shop experience, preventing malfunctions
3. Work independently in unsupervised settings, coordinate travel details, communicate with team, provide professional and polished customer support
4. Willing to work in a variety of environments, including food processing, medical cleanrooms, meat processing, and butchering facilities
5. Other good experience includes field service technician, military service, packaging, plant manager, robotics, industrial machinery installations, hand/power tools, maintenance technician, electrician, traveling



Computer Skills: To perform this job successfully, an individual should be proficient in Microsoft Office, particularly Word and Excel, as well as having working knowledge of database applications, ERP systems, and contact management systems.


Certificates and Licenses: Current valid U.S. driver's license. Must have the ability to obtain a passport.


Supervisory Responsibilities: This job has no supervisory responsibilities.



Work Environment: The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly exposed to wet or humid conditions (non-weather) and work near moving mechanical parts. The associate is frequently exposed to extreme cold (non-weather),extreme heat (non-weather) and risk of electrical shock. The associate is occasionally exposed to work in high, precarious places. The noise level in the work environment is usually loud.


Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The associate is frequently required to climb or balance. The associate is occasionally required to sit.



**Field Service Technicians Perks:


Company car l(ease, insurance, gas, property tax, maintenance) provided. Okay to use for personal use.


Profit sharing - calculated on all wages, including overtime, typically adds an additional 5-9%


Double time for all Saturday and Sunday work, plus standard overtime on weekdays, including travel time.


Reimbursement or credit for work clothing, boots, etc.


New high-end tool kit, stocked with all necessary equipment.


Levi Hunter

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