Broad understanding of Windows 10 and mobile operating systems (Ipad /Iphone in corporate setting) and the ability to lead change in a large complex desktop environment. Experience with Modern cloud desktop management experience including technology such as Microsoft Intune and Windows Autopilot 6+ years of experience in provisioning, migrating, and managing end user computing and related services with added advantage of supporting Microsoft AVD Instances 6+ years of experience with Microsoft infrastructure technologies including Active Directory, systems management Provide technical engineering support across our enterprise for end-user computing platforms for desktops, laptops, and mobile devices, device configuration, and technical refresh. Strong communicator Must be able to communicate across all levels of the organization and articulate details of a solution, problem or initiative in both a technical and non-technical context A positive, collaborative, Can do attitude is required Job Title: Field Services EngineerLocation (Full Address): As provided below.Mode (Fulltime/ Contract): ContractBuy Rate: $ 30 per hr.Is remote option available during COVID: Day1 Onsite JobLocations: Service Center 600 Larch Street Scranton PA 18509-2899 Lehigh Valley Service Center827 Hausman RdAllentown PA 18104 Required Skillsets Schedule engineers to travel to remote sites. FS tech escalation point of contact. Implement and administer the Starter and Leaver Process ie issue / return of laptps, desktops, peripherals, Printers, docking stations, while working with Asset management team to maintain the CMDB. Hardware troubleshooting like Memory management, additional hard drive set /Ram set up etc. Manage and maintain the SLA for FS tickets out of Cherwell. SPOC for asset retrieval and disposal with coordinating with collection agencies and Warehouse. SPOC for remote sites within PPL - ie, interface with business users and gather need for support from remote sites. Presentation and Excel skills required. Additional skillsets that would be great to have Specific knowledge and understanding of Microsoft SCCM and/ or Tanium Application of AI technologies that drive out insights in the End User compute space which result in efficiency, or user experience enhancements