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Compensation: $20-$25/hour
Location: Our office is in Denver but this job has the option to be remote.
Position Overview:
Seeking a customer-oriented File Manager to join North West Roofing. Responsible for providing excellent customer service, managing accounts, collecting payments, and maintaining organized files. Collaborate with various departments, including sales, production, insurance, supplementing companies, accounting, homeowners, and property management. Must be dedicated, driven, detail-oriented, and possess strong communication and organizational skills.
Responsibilities:
- Provide exceptional customer service, address inquiries, and resolve issues.
- Manage customer accounts, collect payments, and ensure accuracy.
- Organize and maintain physical and digital files.
- Coordinate with internal teams and external stakeholders.
- Maintain confidentiality and handle sensitive information.
- Responsible for making calls to obtain necessary information and act as liaison between sales and production
Requirements
Requirements:
- No File Management experience is required!
- Experience in customer service, account management, or file management is required.
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Must be outgoing, committed, self-driven, and client-focused.
Benefits
90-Day Added Health Benefits program provides new employees with comprehensive health insurance.
North West Roofing
