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The Financial Counselor will focus on assisting the Director of Patient Financial Services with providing financial assistance to patients, working with patients to insure the hospital receives maximum payment for all services rendered, while assisting the patient with any and all avenues of financial assistance available to them.

Responsibilities include:

• Verification of eligibility and benefits (VOB) for all patients who are admitted for either inpatient or outpatient services.
• Provides financial counseling duties to inform patients of their fiscal responsibility. Set up payment plans and/or make recommendations for secondary coverage. Strong communication skills needed. Will be working with insurance companies, multiple departments within WBHH and outside vendors. Previous medical billing/collections experience, insurance knowledge and familiarity of medical terminology required. Ability to multi-task and work in a fast-paced team environment while providing attention to detail required.

Requirements

• HS Diploma or equivalent required.
• 1-3 years of previous medical billing/collections experience, insurance knowledge and familiarity of medical terminology required.
• Ability to multi-task and work in a fast-paced team environment while providing attention to detail required.

Benefits

Eligible employees receive a generous benefits package including holiday premium pay, shift differentials, health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, short-term and long-term disability coverage, and an employee referral bonus plan.