• Develop cost estimates, logging needed parts and the time needed for repairs
• Schedule the most appropriate Sprinkler Fitter and/or Service Technician for each job
• Convey all necessary information regarding costs, parts, work and Technicians to customers
• Call the customer to arrange appointments
• Meet with customers to discuss their requirements and relay those requirements to the Service Technicians
• Contact customers in the case of additional work to relay the details and extra costs
• Enter the details of repair jobs on the companys network and prepare repair instructions
• Bidding and managing projects from start to finish
• Ordering parts and monitoring the delivery of parts
• Team Player. Helps, supports and communicates with all company employees and maintains a positive attitude

• Proven work experience as a Service Writer or similar role
• Computer literacy and knowledge of office software programs
• Excellent communication and customer service skills
• Strong record-keeping skills
• Ability to work with mathematical concepts.
• The ability to understand and relate technical issues to the service team from customers non-technical descriptions
• A high school diploma or equivalent is preferred

LogicMelon