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CTOMS - Meriden is looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. We hire for character and drive.

Responsibilities

• Greet and welcome guests
• Answer all incoming calls and redirect them or keep messages
• Check, sort, and forward emails
• Keep updated records and files
• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper etc.)

Requirements

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

Benefits

• Paid Time Off
• 401(k) with 4% Company Match
• Medical Insurance

• Dental Insurance
• Vision Insurance
• Long Term / Short Term Disability
• HSA/FSA Options
• Life Insurance

• Additional Options