At WellStar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.

Responsibilities

The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar’s patients and customers. This includes greeting customers, registering patients at check-in and check out, answering

telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice’s operations. The FOS is an important team member in achieving patient experience, employee engagement, and

financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.

Qualifications

Required Minimum Education

• High school diploma or equivalent from accredited program

Required Minimum Experience

• 1-2 years administrative front office experience in a physician practice or health care setting preferred.


• Previous customer service experience

Required Skills

• Computer skills essential.


• Medical terminology including coding needed (CPT-4, ICD-9/10, and HCPCS) Knowledge of insurance filing and requirements.


• Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude (see WellStar's "Standards of Gold").

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country.

Step up to your potential. Find out more and apply today!