Overview



At WellStar, we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the most integrated healthcare provider in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.



Responsibilities



The Front Office Specialist Spec (FOS) is responsible for illustrating exceptional customer service and focus to WellStar’s patients and customers. This includes greeting customers, registering patients at check-in and check out,

answering telephones, scheduling appointments, cash management, and/or administrative functions that support the practice’s operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers.



Qualifications



Required Minimum Education:

Position requires a high school diploma or equivalent.



Required Minimum Experience:

1-2 years administrative front office experience in a physician practice or health care setting preferred. Previous customer service experience required.



Required Skills:

Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred.

Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to

communicate and understand verbal and written English language and display a positive attitude while working in a

team setting



Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country.



Step up to your potential. Find out more and apply today!