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Walhara Pty Ltd atf Tathra Hotel Trust
Trading Name Tathra Hotel
8-12 Bega Street, Tathra NSW 2550

Full Time Restaurant Manager
SALARY $70,000 per year + Superannuation

We are seeking a highly motivated and customer focussed Hospitality Manager to join our busy Restaurant. Our popular venue is located in 8-12 Bega Street, Tathra NSW 2550. The Restaurant Manager plays a vital role in creating a positive experience for guests and supportive front of house environment for staff. This is a key role that works closely with the Restaurant Owners and Head Chef to deliver on the business vision.

DUTIES
Managing and motivating front of house team to deliver exceptional service to our customers.
- Onboard staff
Staff appraisals
- Delivering motivating and engaging daily briefs
Experience working to financial goals of the business- Scheduling, inventory, and expense control.
Manage stock levels for FOH and working with the Venue Manager to ensure stock is kept at appropriate levels.
Order stock as required.
Ability to train and backfill all FOH positions including Bar to assist in the smooth operating of the venue.
Managing VIP guests.
Handling customer complaints and ensuring they are resolved to their satisfaction.
Opening and closing of the venue.
Maintaining high standards of food quality, presentation, and hygiene.
Conducting regular training sessions with staff to ensure they are equipped with the skills and knowledge required to perform their roles.
Creating a welcoming and friendly atmosphere for customers, ensuring they have an enjoyable dining experience.
Encouraging staff to build rapport with guests, anticipate their needs, and provide personalised experiences.
Opening and closing duties including sale reports.

REQUIRED SKILLS
Experience in hospitality industry, have restaurant manager or supervisor experience.
Minimum 2 years' experience in a restaurant management role
AQF qualified degree in a relevant field
Food Safety Certificate
Excellent communication and interpersonal skills
Ability to work under pressure and manage multiple tasks
Strong leadership and team management skills
RMLV
A passion for delivering excellent customer service
Languages: Proficient in English and Mandarin