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Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the worlds leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.
Now, Citeline is proud to be a part ofNorstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.
This is an exciting opportunity offering unlimited earning potential for a driven, intelligent and articulate, Global Account Manager who enjoys the challenging and fast-paced nature of account management/business development and is looking to continue a successful career in a global business with strong career development opportunities. Competitive salary plus commission and excellent benefits package provided.
Citeline is the trusted partner of all the top 50 global pharmaceutical companies and the top 10 contract research organizations providing timely intelligence, analytics, software and insight to help them make better decisions
- Optimize and manage sales revenue and growth from a designated Key Accounts base to ensure high levels of customer retention and revenue growth
- Strategically map out and plan your approach to grow each account (Including Company size & Revenue; Their mission & Strategy; SWOT Analysis; Org Chart; Contact details & relationships; Current Services; Potential for Growth; Strategy for Growth and Implementation Schedule)
- Design and execute upon a strong cross selling campaign to ensure effective penetration of each account across subscription, consulting, custom analytics and system solutions
- Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
- Highly effective in upselling licenses into regional and global access through effective stakeholder mapping and engagement
- Be the principle commercial contact and a trusted adviser to your customer based
- To effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success, Consultants, Account based Marketers, Product and Content teams to ensure the new business and renewal milestones of your account base are met
- Maintain and develop wide ranging relationships within your assigned customer base
- To promote the value and use of the products and services you have responsibility for across all customers and communicate other opportunities outside of those products
- To extend the geographic and demographic spread of your products within your assigned customer base
- To ensure that all major customers have contract terms that reflect the preferred business model for Informa
- Contribute fully to the objectives of your division and achieve the personal objectives set by your manager
- And other duties as assigned
Requirements
- At least 5 years of experience selling into Top Pharmaceutical companies in a key account or equivalent capacity
- Extensive knowledge of the global pharmaceutical industry
- Wealth of knowledge on clinical trial operations and confidence in dealing with stakeholders responsible for clinical study success
- Experience selling market intelligence, consulting, custom analytics Or other SaaS solutions
- Proven & demonstrable new business selling skills
- Experience in $1,000,000 deal management and closing
- Highly competitive and results-driven
- Ability to articulate complex solutions in a simple and coherent manner
- Powerful verbal and written communication
- Passionate, positive and enthusiastic
- Outgoing, confident and engaging
- Capable, and comfortable, in challenging the status quo
- Self-critical and receptive to advice and constructive criticism
The guiding principles for success at Norstella:
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesnt. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking
Benefits
Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:
- Medical Benefits, Dental Benefits, Vision Benefits
- Flexible Spending Account (FSA), Health Savings Account (HSA)
- Basic Life and Personal Accident Insurance, Basic Disability Insurance, Voluntary Group Life Insurance, Voluntary Personal Accident Insurance
- 401k Plan with Employer match
- Paid Time Off (PTO) 10 Company Holidays, 15 Vacation Days, 2 Floating Holidays, Birthday Day and 4 Volunteer Days
The expected base salary for this position ranges from $140,000 to $170,000 plus commission. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
Citeline is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you.
Citeline
