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Job Title: Go Anywhere OR Sterling MFT Consultant
Location: San Antonio TX 78251 (Day 1 onsite)
Contract Duration: Long Term
People have to work from San Antonio Texas, no remote working will be allowed.
looking for people with strong skills in Go Anywhere or Sterling MFT technology who can self-learn Globalscape (assistance will be provided by team).
Detailed JD:
Patching and Maintenance-
- Co-ordinate with customer network and platform teams on Globalscape server patching activities(on a weekly and monthly basis)
- Perform pre & post patching activities and validation
- Daylight savings activities
Administer Electronic File Transfer Program using GlobalScape EFT, DMZ gateway and Business Activity Monitoring and Web Portal tools.
Runtime Troubleshooting and Performance Tuning
Certificate Management
Ensure the security of file transfers utilizing protocols such as HTTPS, FTPS, SFTP, AS2
Flexibility to work on Weekend to remediate P1/Critical INC
Create Powershell Scripts for file transfers and utilities.
Able to do performance tuning
Resolve technical problems effectively and efficiently within defined SLA working with internal functional and software development teams, and external vendors to identify root causes and solutions.
Log service requests with vendors and coordinate diagnostics, requested actions and testing with functional teams.
Identify and implement system process improvements leveraging the software, best practices, automation, innovation and technology upgrades.
Contribute to the creation of Support Design Specification and Support Supplement Documents.
Provide ad-hoc reporting as required by the business.
Adhere to Customer Solution Delivery Framework, Incident Management, and Change Management procedures.
Lead or assist with day-to-day service delivery issues and processes as required.
Work with project teams to understand the concepts and technical infrastructure of the to-be implemented modules/functionalities and create / document operations procedures.
Ability to manage self-workload, set and meet customer expectations.
Ensures effective shift handover.
Excellent communication skills, both written and verbal.
Regards,
Preeti Verma | SYSMIND LLC
Phone: 609-897-9670 x 2180 Direct: 352-614-4096
Sysmind LLC
