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HEALTH PROGRAM SPECIALIST I
Location:
US-CA-Sacramento
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Join the Covered California team!

Covered California is looking for an Eligibility Experience and Automation Lead/Analyst to support the development of business processes for Covered California within the Eligibility Automation Unit. This position performs the development and maintenance of CalHEERS application design and enrollment functionality. It collaborates with external vendors and with internal partners to ensure consumers are considered when making changes to the design of the CalHEERS system.

This position would be a good fit for a flexible candidate who thrives in a collaborative environment where every day is always different! This team is at the leading edge with consumer experience, passionate about the work they do and how it affects the team. To learn more about this position check out the job description and apply through Cal Careers today!

At Covered California, we recognize our employees are our greatest asset. We have a variety of career fields that help make a difference in the lives of Californians, and were looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the Policy, Eligibility, and Research Division.

This positions office headquarters location is designated in Sacramento, CA. Travel expenses associated with commuting to the employees office headquarters location are not reimbursable, other than authorized transit subsidies.

NOTE:
To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain employment list eligibility for the Health Program Specialist I classification, please click here to access the exam bulletin. To gain employment list eligibility for the Associate Governmental Program Analyst classification, please click here to access the exam bulletin.

NOTE:
Possession of minimum qualifications will be verified before the interview and/or appointment(link removed) If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list.

You will find additional information about the job in the Duty Statement(link removed)>

Working Conditions

  • This position may be eligible for telework. The amount of telework is at the discretion of the Department and is based on Covered Californias current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
  • HEALTH PROGRAM SPECIALIST I
  • ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

  • Job Application Package Checklist
  • Duty Statement

Position Details

Job Code #:
JC-407119
Position #(s):
801-140-8338-XXX
Working Title:
Eligibility Experience and Automation Lead/Analyst
Classification:
HEALTH PROGRAM SPECIALIST I
$6,061.00 - $7,587.00

Shall Consider:

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,518.00 - $6,907.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 AM - 5:00 pm
Work Week:
M-F

Department Information

Covered California works to improve the health of all Californians by assuring their access to affordable, high-quality healthcare. Our employees are the vital link that ensures that our vision, mission, and values are fully realized and are the driving force that allows us to continually provide exceptional service to those who need it most.

We offer an inclusive and diverse atmosphere, an award-winning wellness program, employee recognition programs, on-site fitness centers at our Sacramento and Service Center locations, and free parking at all of our locations.

Life can change in an instant so can your career!

Visit our website to learn more about why Covered California is an employer of choice.

Special Requirements

Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below will not be considered. Please provide a Statement of Qualifications (SOQ) responding to the prompts below and detailing your relevant experience and education that demonstrates the desirable qualifications outlined below. Give specific examples, including your roles and responsibilities, as well as the outcomes. Responses should be no longer than two pages in length, 12pt. Arial font.


  • Describe your experience in applying critical thinking, root cause analysis, decision-making, and problem-solving skills to identify and resolve an issue and present findings and recommendations to a group. Please provide specific examples to support your response.
  • Describe your experience that demonstrates your ability to take the initiative to learn a new complex process independently and work with other team members to recommend and/or implement enhancements to the process. What techniques did you use to ensure you were successful in terms of both achieving goals and successful collaboration?


For assistance in completing the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Basics of Writing a Strong Statement of Qualifications.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/31/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at (link removed).gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:


Covered California
Attn: HRB-ECSU-SL
1601 Exposition Blvd
Sacramento, CA 95815

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:


Covered California
HRB-ECSU-SL
1601 Exposition Blvd
Sacramento, CA 95815
Monday - Friday
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at (link removed).gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be i

    Covered California

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