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As the HRIS Analyst you are responsible for the daily support of Elior's HR systems. You will be one of our Subject Matter Experts for HR systems and is a technical and functional point-of-contact for the HR and IS teams, as well as the broader organization. Reporting to the HR System Manager you will be an integral part of the team and help drive the successful implementation of SuccessFactors go-live and ongoing platform support.

Your primary focus is the implementation, enhancement, support, and maintenance of all modules of SuccessFactors, SAP Litmos, Talentsoft and other HR systems. You will support the reporting and analytics of people data covering report writing, analyze data flows and recommend process improvement opportunities.

While we would love if you were able to join us from the Charlotte NC area, this position can be remote in the US.

What you'll do:
- Provides hands-on platform support of all SuccessFactors modules to include issue research and resolution
- Manage role-based permissions for all SuccessFactors modules
- Serve as the application subject matter expert; review reporting options, provide analysis and input in the implementation and upgrade of HR applications and systems.
- Evaluate SAP SuccessFactors releases and fixes for system impacts and make recommendations
- Write, maintain and support a variety of reports or queries using appropriate reporting tools
- Troubleshoot and resolve end user issues
- Work with HR and Payroll teams if source data issues are discovered
- Ensure data integrity across SuccessFactors modules
- Perform and/or assist with manual data uploads where necessary
- Document and maintain system administration processes and procedures and assist with end user training
- Support additional module implementation projects in SuccessFactors and related people systems
- Represent holistic approach to SuccessFactors module integration
- Participate in governance group to set direction and guidelines for SuccessFactors integration and use at the organization
- Make and implement recommendations for improvements to data processes and data integrity
- Lead process change discussion to facilitate collaboration between user groups
- Work directly with IT on any technical issues relating to SuccessFactors
- Manage production support tickets and scheduled activities people systems
- On-going design and enhancement of tools and templates, with a focus on streamlined integration and usability
- Actively collaborate with other HR and Payroll team members and Operational client contacts to meet people system needs
- Recommend process improvement on managing daily and scheduled reports
- Contribute to the planning and execution of systems related projects
- Offer expert insights into system capabilities and best practices
- Proactively identifies threats and opportunities and leverages HRIS expertise to design creative business solutions which align with business strategy

Who you'll be:
- Provide excellent customer service
- You know communication is key and believe that it's an integral for success
- You are uber organized and can bring your project management skills forward
- You enjoy interacting with business leaders to define implementation strategies, business requirements and solution design related to HR processes
- You troubleshoot transactional, master data and integration issues
- You have strong functional / business knowledge of core HR business practices
- You have an innate ability to prioritize and execute tasks in time-sensitive situations with keen attention to detail

Requirements:
- Education: BA, BBA, or BS in Business or equivalent experience
- 3+ years of experience administering HRIS systems
- 2+ years experience with performance management systems implementation
- Configuration and testing experience in Success Factors or similar system
- Experience in a Global HRIS environment desired
- HR Systems configuration, implementation, enhancement, and support
- Basic knowledge of web technology including HTML, XML, browsers, etc.
- SuccessFactors Employee Central experience preferred (ONB and ECP module experience preferred)
- Proficiency in Microsoft Office 365
- Experience completing root cause analysis, including technical and internet research
- Kronos administration experience preferred
- Travel up to 10%