We have partnered with a large HVAC company in the Greenwood Village, CO area to provide them with a HVAC Service Supervisor. 

Please review the below description and if you are interested please contact:

Wil Cabrera at (e-mail removed) or 484-403-4132

 

Responsibilities of the HVAC Service Supervisor:

• Manages execution of assigned agreement base within contracted time obligations


• Manages all financial aspect of assigned agreement base


• Manages field personnel to assure proper staffing and efficient field operations


• Communicates and coordinates field operations with dispatcher


• Manages equipment, material and tool utilization


• Proactively communicates scope of work to necessary field personnel


• Actively participates in regular review meetings on backlog, manpower planning, customer and field relations


• Provides sales personnel with leads and alerts sales personnel about competitive sales efforts.


• Responds quickly and efficiently to customer issues


• Possesses the proper judgment to escalate procedures when necessary to assure customer's needs are met


• Effectively communicates relevant information to customers regarding their systems to influence and drive customer satisfaction


• Conducts and documents team safety meetings (4/month)


• Familiar with the Loss Control Manual and adheres to the procedures and protocols therein


• Ensures staff has read and is familiar with all safety manuals and procedures


• Ensures staff is familiar with and adhere to accident/injury reporting procedures


• Communicates with necessary internal personnel regarding safety incidents


• Completes accident/incident reports timely (within 24 hrs of occurrence)


• Participates in accident/incident reviews and remediation of identified safety issues


• Utilizes appropriate PPE (Personal Protective Equipment) and models safe behavior for field staff


• Conducts and documents weekly safety audits and inspections as described in the Loss Control Manual


• Identifies safety concerns and training needs and communicates them to the Safety Manager


• Evaluates technician and team technical ability and assigns jobs based on skill level


• In coordination with Service Manager, develops and implements training plans to assure team has necessary capabilities to execute agreement base


• Mentors service representatives on how to solve problems independently


• Balances team and individual responsibilities


• Exhibits objectivity and openness to others' views


• Gives and welcomes feedback that contributes to building positive team morale


• Puts success of team above own interests


• Effectively audits performance of staff and recommends appropriate personnel actions, including but not limited to hiring, termination, promotion, demotion, training and compensation


• Keeps technical knowledge up to date as to equipment and concepts: gains familiarity with new products and techniques as they are introduced


• Belongs to and takes advantage of technical organizations to improve technical knowledge

Requirements of the HVAC Service Supervisor:

• Technical Certificate or Diploma from HVAC School NEEDED 


• 10+ years experience in commercial HVAC service as a technician


• 3+ years experience in supervisory role


• Experience with profit and loss statements, hiring and firing as well as performing reviews of staff


• Universal EPA Certification needed


• Familiarity with the following vertical markets; healthcare, data center, assisted living, commercial office, industrial and power generation


• Demonstrated knowledge of boilers, chillers, vibration and oil analysis


• Must possess valid driver license and maintain a safe driving record per company's standards


• Strong knowledge of safety standards


• Able to communicate with all levels of personnel


• Able to lift, push or pull up to 125 lbs as needed

Benefits of the HVAC Service Supervisor:

• Medical Insurance


• Dental Insurance


• Retirement Plans available