Job Summary



Are you friendly and approachable, with excellent verbal and written communication skills, and superior mechanical and electrical capabilities? We would love to have you become a member of our HVAC installation and maintenance team! You will use precision, attention to detail, and careful observation as you work hand-in-hand with our unique team of experts to problem-solve issues and face challenges head-on in environments where you will be one of the pivotal members in advancing our service excellence and outstanding brand. If you want to be an essential part of cultivating customer relationships and enhancing company processes, then consider working for us.



Job Responsibilities

• Install, maintain, and repair heating, ventilation, and cooling units for residential and commercial customers.


• Keep a flexible level of availability to work on a rotating basis including weekends and evenings, while maintaining the ability to respond promptly to the emergency needs of our customers.


• Maintain proper tools, safety equipment, parts, and stock in the company vehicle including submitting completed monthly vehicle inspection forms.


• Understand company pricing and generate appropriate customer invoices, including electronically processing credit card payments at the job site.


• Diagnose diverse installation and maintenance issues, locate required replacement parts, calibrate the HVAC system to the manufacturer's recommendations, and fully explain to the customer the issue and correction procedures.


• Identify and report to the manager potential opportunities for additional business such as installing a new system, adjusting service contracts, or adding additional services.


• Coordinate with dispatch by traveling to service area job sites to maintain the schedule and communicate delays promptly to the customer.
  
   

• Associate's degree in related field and expertise resolving HVAC installation and maintenance issues


• Working knowledge of the proper use and disposal of hazardous chemicals


• Superior attention to detail and ability to read and interpret manuals, plans, and blueprints


• Excellent communication, organization, and customer service skills
  
   

• Ability to work well in teams and independently


• Familiar with gas and water-based units