Healthcare Customer Service Representative

Location: Phoenix, Arizona

Type: Full time with full benefits

Do you thrive in a fast paced work environment?

Are you looking for a company that prides themselves on making a difference everyday?

As a Customer Service Representative you will:

• Administer inbound and outbound calls handling customers questions via phone and by email.


• Assist to resolve customers with questions and other inquiries


• Follow scripts when asked


• Meet daily and weekly goals to ensure customer engagement satisfaction


• Keep compressive records of conversations in database

Required Qualifications of the Customer Service Representative:

• 1-2 years of customer care/customer service, call center experience (healthcare experience is a huge plus)


• Problem solving skills


• High school diploma or equivalent


• Strong written and verbal skills


• Works well to accomplish team and personal goals weekly


• A winning attitude

What's in it for you?

• Highly competitive salary with large increase in pay when brought on full time


• Medical, Dental, Vision, Life Insurance, PTO


• 401(k) with company match


• Casual dress code


• Snacks with full kitchen

 

Recommended skills

Databases

Customer Service

Complex Problem Solving

Call Centers

Health Care