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Healthcare Service Consultant Location: ZA-Johannesburg Jobcode: 2499979 Email Job
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Marsh McLennan is seeking candidates in Johannesburg, Sandton, for the following position:
Healthcare Service Consultant
What can you expect?
Ensuring that all queries are resolved by the Servicing Consultant within the Service Level Agreement as confirmed by MMB management Manage day to day medical aid and gap cover queries. Processing of medical aid and Gap application forms. Track and monitor to ensure memberships are activated timeously. Assist by telephone and email with the benefit queries, product information and general member queries. Attend to ad-hoc projects as required
What is in it for you?
Solid platform to grow and build your skills and expertise in insurance. Ability to enhance your skills via various on the job training and internal online resources. Being part of a global organization All benefits as per the location HR policy will be applicable
We will count you on to manage these key relations:
Clients Human Resources and Payroll team Clients advisory consulting team All insurers and all other relevant providers Service consulting team
What you need to have?
Excellent administrative and customer service skills Ideally 1 years experience within Employee Benefits environment FAIS Accredited (120 Credits NQF Level 5) must have Computer literate; advanced working knowledge of Microsoft Office Client and service centric Strong communication skills, both written and verbal Strong tracking capabilities.
What makes you stand out?
Customer service oriented Excellent interpersonal skills and able to build solid rapport with team members Strong administration skills Ability to work under pressure Detail orientated Self-discipline and able to take initiative Enthusiastic, energetic, yet professional Must have ability to work as part of a team in an open-plan office as well as independently
Marsh McLennan
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