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About US:

Established in 2006, Orpine Inc is an international Minority Business Enterprise (MBE) consulting company with offices in Georgia, North Carolina, California and India.

When it comes to staffing solutions, our strong ties to various talent pools allow us to fulfill the contract and permanent positions for any size company, ranging from Global 2000 Companies to implementation partners.

Currently we are hiring for below mentioned position that our client has.

Help Desk Analyst I-

Description-:

Provide password reset assistance

Monitor all outage forms received and work with Real-Time team when issues arise

Monitor all TEAM chat requests with operational leaders and comply to requests

Complete skill change requests and other phone inquiries from our associates at all locations

Job Qualifications:

Must have served a minimum of six months in current role and not on a corrective action plan or review
Strong analytical skills and problem solving capabilities
Excellent written and oral communication skills
Intermediate to advanced Word, Access and Excel proficiency
Exceptional time-management and organization skills
Avaya CMS experience preferred, but not required

For more exciting opportunities join us on linkedin (link removed)

Orpine

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