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Job Title: Help Desk Analyst
Location: Dover, Delaware
Interview: Phone/In-Person
Duration: Long Term
Required Skills:
technical, non-technical, level 1 support, using computer software, hardware, operating systems.
Job Description:
Experience with a variety of call-tracking software and systems.
Proven knowledge and experience of level 1 support, serve as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary.
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