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Job Title: Help Desk Analyst - Level 1 Location: Middletown, CT (Onsite) Duration: Long Term Job Description: SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician 2 consultant position. The candidate will provide telephone and remote-control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making n