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Help Desk Coordinator EDX
Location: US-TX-Dallas
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Hope you are doing well..! Job Title: Help Desk Coordinator 4 Location: Trenton, NJ Position : work on site Description:
This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network, application and Internet connection issues via phone, e-mail, and remote connection or in person and walk user through problem-solving process. Identify and escalate situations requiring urgent attention and notify primary HIT Deskside team when problems are reported based on a specific work activity or location; prepare activity reports and re-direct non-deskside problems to the appropriate project team resource. The position will also be responsible for imaging computers, encrypting hard drives and deploying new/re-imaged computers.
Project will extend beyond the current dates based on future anticipated federal grant funding. Required/Desired Skills | Skill | Required /Desired | Amount | of Experience | | Required | Years | | Required | Years | | Required | Years | | Required | Years | | Required | Years | | Required | Years | | Required | Years | | Required | Years | | Required | Years | | Nice to have | | | Highly desired | | Warm Regards,
Software Technology Inc
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