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Apex Informatics is a leading management consulting firm that provides innovative solutions for a variety of industries. We are seeking a highly motivated and experienced Healthcare Provider Project Manager to join our team. As a Project Manager, you will oversee the design, implementation, and evaluation of healthcare provider projects. You will collaborate with clients, stakeholders, and interdisciplinary teams to create and execute project plans while ensuring quality, efficiency, and client satisfaction.The resource will serve as the primary liaison between healthcare providers, service providers, and state and federal agencies.

Responsibilities

• Oversee the development and implementation of healthcare provider projects
• Manage project timelines, budgets, and resources
• Meet project objectives by monitoring project progress and mitigating risk
• Lead interdisciplinary teams and foster collaboration among team members
• Collaborate with clients and stakeholders to develop project plans and ensure project alignment with client goals
• Communicate project status updates and outcomes to clients and stakeholders
• Ensure compliance with organizational policies, regulations, and industry standards
• Identify project improvement opportunities and develop recommendations for process enhancements
• Coordinate the onboarding of DCH inbound and outbound integrations with health care providers, service providers, and state and federal agencies (ie. Business systems)
• Ensures all parts of a business system onboarding are processed, organized, and progressing according to predetermined timelines and deliverable dates.
• Drive project kick-off activities: internal meetings, data partner agreements, project plan documentation.
• Provide oversight and management of work backlogs, the prioritization process and work scheduling and monitoring.
• Set and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• Coordinates internal and external resources scheduled, ensures projects remain within scope and schedule.
• Forecast potential schedule delays and develops remediation plans.
• Supervise hand-offs ensuring smooth transition of Business Systems to the Maintenance and Operations providers.
• Collect, analyze, and summarize information and trends as needed to prepare project status reports.
• Encourage continuous improvement with focus on identifying and implementing best practices, measuring performance, and driving improvements.
• Create and maintains comprehensive project management documentation.
• Provide regular updates to the MES Program Lead on trends that are affecting the overall program timeline and deliverables.
• Leverage the DCH project administration tools to ensure effective execution of projects.
• Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog throughput.
• Maintain inventory of all integrations, transmission methods and contacts
• Assess business system capabilities to migrate to REST API and adoption of FHIR interoperability standards.
• Partner with system integrator to configure integration platform to support testing and production deployment activities.
• Collaborate with system integrator to migrate manual forms and processes to ServiceNow Request Management
• Coordinate the development of a business system web presence which will house frequently asked questions, process overview and forms.
• Maintain forms, companion guides and training documentation in support of business system onboarding.

Qualifications:

• 10 years of experience in onboarding and integrating health care providers
• 10 years of project oversight experience
• 5 years of working in HIPAA compliance environment
• 10 years of requirements gathering
• 10 years of business process facilitation and design
• 10 years of related experience
• 10 years of which in a supervisory or lead role
• Bachelor's degree from an accredited college or university in a related field

Preferences

• Hands on experience with ServiceNow or equivalent service management application
• Familiarity with Microsoft productivity suite: Outlook, Word, Excel, PowerPoint
• Working knowledge of Visio or Lucid Chart process flow tool
• Working knowledge of Microsoft Project or similar project management tools
• Working knowledge of Teams and OneDrive

Requirements

• Bachelor's or Master's degree in healthcare administration or related field
• At least 5 years of experience in project management in healthcare provider settings
• Proven track record of successfully managing complex projects from initiation to completion
• Strong leadership and communication skills
• Excellent analytical and problem-solving skills
• Familiarity with healthcare industry regulations and standards
• Proficiency in project management software and tools.