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Job Description
Dear Candidates,
Greeting from NTT DATA, We are happy to take your profile for a wonderful career with NTT DATA.
Job Title: AR Caller
Experience: Fresher
Shift: US Process (Night Shift)
Work Location: Chennai - DLF
Mode of Interview: Online Video Call Interview(Virtual Interview)
Mode of Work: Work From Office
In these roles you will be responsible for:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Place calls with payers with regard to outstanding claims
- Document the details of the calls made to payers in DBPMS and the client software
- Coordinate with the team leader in following the processes
Requirements for this role include:
- Ability to work regularly scheduled shifts from Monday-Friday 08:00pm to 06:00am IST.
- University degree or equivalent that required 3+ years of formal studies of the English language.
Regards,
Vignesh M | Talent Acquisition
Job Classification
Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers
Contact Details:
Company: NTT Data Information
Location(s): Chennai
NTT Data Information
