Job Description

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Brief Summary

As a Relationship Executive, you will be responsible for generating leads, meeting customers, and driving scheme sales. Your primary focus will be on establishing and nurturing relationships with both in-store customers and potential customers in order to achieve sales targets. Additionally, you will actively participate in local area activities and exhibitions to boost sales.

Brief Job Description (just an indicative list and not limited to the following)

1. Identify potential customers through on-ground surveys and other lead generation methods.

2. Arrange and conduct 2-5 customer meetings per day to promote scheme sales.

3. Present ORRA Fine Jewellery schemes to customers and address their queries effectively.

4. Follow up with potential customers who have not visited the store to schedule appointments or provide further information.

5. Build strong relationships with existing and new customers to foster loyalty and repeat business.

6. Provide exceptional customer service by understanding customers' preferences and requirements.

7. Assist customers in selecting suitable jewellery options based on their preferences and budget.

8. Demonstrate in-depth product knowledge and educate customers about the features and benefits of ORRA Fine Jewellery.

9. Achieve and exceed individual and team sales targets on a consistent basis.

10. Support and actively participate in local area activities, exhibitions, and other promotional events to enhance brand visibility.

11. Represent ORRA Fine Jewellery professionally and engage with potential customers at events.

12. Collaborate with the marketing team to develop promotional strategies and initiatives.

13. Provide feedback on market trends, customer preferences, and competitor activities to the management.

Desired Skills

1. Minimum of 2 years of relevant experience in retail sales and lead generation, preferably in the jewellery industry.

2. Proven track record of meeting or exceeding sales targets consistently.

3. Excellent interpersonal and communication skills with the ability to build rapport with customers.

4. Strong negotiation and persuasive skills to close sales and upsell products.

5. Self-motivated and driven to achieve and exceed sales goals.

6. Ability to conduct on-ground surveys and identify potential customers effectively.

7. Flexibility to work on weekends, holidays, and participate in events as required.

Job Classification

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