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The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023). We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community.We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

Under the supervision of the HR Director, the Human Resources (HR) Coordinator has the primary responsibility of representing The Road Home to candidates seeking employment at the agency. Onboarding new team members, working collaboratively within the HR team, and communicating effectively with stakeholders inside and outside the organization are priorities of the HR Coordinator.

Reports to

Director of HR

Position Status

Part-Time

Shift

PT, 30+ hours, Monday - Friday

Grade and Starting Rate

Grade 6/$18.00/hr

FLSA Status

Non-Exempt

EEO Class

Administrative Support Workers

Duties and Responsibilities

Hiring and Onboarding

• Act as a liaison between hiring managers and potential applicants during the onboarding process
• Schedule all parts of the pre-hire screening and new hire orientation once a potential employee has been identified and a job offer has been extended.
• Think inclusively when communicating with candidates of various abilities and backgrounds and offer creative solutions for completion of interviews, paperwork, prescreens, and other pre-hire steps
• Throughout the hiring process, use Workable software, and other methods such as phone calls and texts, to maintain a connection with candidates through their preferred communication method
• As outlined by agency procedures and grants, complete necessary reference checks and background screens and schedule drug screening
• Learn shelter licensing requirements, and assist candidates with background checks, fingerprinting, and other required steps
• Prepare for and participate in weekly new hire orientations
• Ensure timely and accurate compliance of W-4 and I-9 forms and collection of required identification and documentation
• Create and maintain employee files and records

Team Collaboration

• Assist Recruiter with pre-screening prospective employees
• Assist with employment verifications
• Proactively respond to HR team emails when appropriate
• Serve as back-up to other team members when needed
• Look for opportunities to learn about Human Resources and bring efficiency and effectiveness to the role and the team
• Learn about employment laws, benefits, agency policies and procedures, to serve as a resource and support for all The Road Home staff
• Participate in HR deadlines and projects, such as preparing for grant monitorings, agency audits, and other assignments

Agency Enhancement

• Participate in and support activities and events, including acceptance and completion of additional assignments
• Interact with peers, clients, volunteers, visitors and the public in a kind and courteous manner
• Support agency mission
• Demonstrate willingness to work and cooperate with others
• Incorporate new skills into job responsibilities, and share information with associates
• Other duties as assigned.

Requirements

• Education and Experience

  • High school diploma or GED required; associate or bachelors degree preferred
  • Work experience in a general office setting required, HR experience strongly preferred
  • Knowledge of employee benefits, employment laws, and HR best practices preferred
  • Familiarity with the principles of trauma informed care, and experience working with vulnerable populations preferred

  Skills and Requirements

  • Ability to maintain confidentiality
  • Excellent customer service and communication skills
  • Able to handle difficult situations with professionalism, compassion and from a trauma-informed perspective
  • Self-starter with ability to initiate and carry out assignments, work independently, meet deadlines, use sound judgment, and follow through to completion
  • Excellent writing skills
  • Excellent organization skills
  • Adept in Microsoft Office Word and Excel
  • Team player
  • Willing to learn about the Housing First philosophy
  • Must be able to pass a pre-employment background test and drug screen

  Physical and Equipment Requirements

  • Ability to stand or walk for an hour at a time
  • Ability to lift 25 pounds (materials for job fairs, etc.)

Benefits

The Road Home is a 501(c)(3) non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution!

We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

• Health Care Plan (Medical, Dental & Vision)
• HSA, FSA, HRA (We reimburse part of your deductible!)
• Retirement Plan (403B with TRH contribution and match)
• FREE Life Insurance for employees
• Paid Time Off (Vacation, Sick & 12 Public Holidays)
• One Floating Holiday Per Year
• Free Short Term & Long-Term Disability
• Employee Assistance Program
• Free Training & Development
• Tuition Assistance for a wide variety of classes!

The Road Home is an Equal Opportunity Employer

Diversity, Equity, and Inclusion (DEI) is essential to The Road Homes mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.