Bachelor's degree/University degree or equivalent experience

0-2 years of relevant experience either in an Information Security Administration environment or related field with customer service in a similar environment

Bilingual: English and Spanish

Certifications preferred

Customer centric mindset and passionate about delivering high quality customer experiences.

Advanced proficiency with Microsoft Office tools and software

Consistently demonstrates clear and concise written and verbal communication

Proven analytical skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.