Report this Job
Are you obsessed with learning about cutting edge technology innovation? Are you an experienced IT professional with relentless curiosity? Are you the go-to person people contact for questions on upgrading tech and fixing whats not working? Can you install and configure computers, printers, and networks in your sleep? Do you enjoy leveraging smart technology to drive organizational effectiveness, efficiency and productivity? Do you prefer moving between work locations?
Were looking for an IT Administrator to join Aardvark and affiliated companies to oversee general office IT innovation, maintenance and problem solving for multiple physical locations as well as our fleet of vehicles. If you are an IT expert seeking to challenge yourself by applying your expertise and creativity to support our mission, then this is the position for you!
RESPONSIBILITIES | ACCOUNTABILITIES
The job responsibilities of our IT Administrator include, but are not limited to:
- Oversee general office IT, including the setup, implementation, and maintenance of computer systems at our HQ and any affiliated (local) sites. Provide problem-solving and troubleshooting support as needed.
- Configure and maintain file server systems, including establishing naming conventions, file structures, and creating accounts with appropriate permissions for new and existing employees.
- Manage and deploy software licenses, apps and operating systems as required.
- Manage a robust IoT infrastructure at multiple locations.
- Set up and maintain all servers and devices, including configuring access for computer systems and troubleshooting as needed.
- Responsible for light network configuration, Unifi systems and GSuite maintenance.
- Manage WiFi maintenance and configuration, including troubleshooting and resolving access issues related to WiFi and VPN remote access.
- Implement and manage security protocols and systems to mitigate potential threat.
- Perform diagnostic tests and debugging procedures to optimize computer systems.
- Document processes related to the maintenance of computer systems.
- Design and implement feedback and error reporting systems to improve efficiency.
- Stay updated on technological advancements and best practices in IT administration and security.
- Set up / Manage IT service request app.
QUALIFICATIONS
Experience Required:
- 3-5 years of experience in information technology, computer science, information systems, or related fields.
- Experience working for a professional company.
- Extensive experience with IT systems, networks, and related technologies.
- Strong analytical and problem-solving skills.
- Familiarity with best IT administration and system security practices, with the ability to find innovative solutions to challenges and improve existing practices.
- Excellent time management skills; ability to prioritize tasks and meet deadlines.
- Must have a high degree of initiative and flexibility, be a motivated self-starter, maintain a positive attitude, and adapt to a changing environment.
- Ability to handle conversations with discretion and interact professionally with all levels of management, while maintaining confidentiality.
- An active driver's license and access to a vehicle will be required to travel between sites as needed.
Preferred:
- CompTIA A+, CCNA, MCSA
- Applicable professional qualifications, such as Microsoft certifications.
- Associate's or Bachelor's Degree in information technology, computer science, information systems, or a similar field.
Success in this role will be measured by:
- Employee NPS
- IT Service Ticket Response Times
- System Uptime Metrics
- Company Revenue, as this function supports the entire team
Why Aardvark?
We are a culture-oriented company. Alignment with our Core Values and Guiding Principles is critical.
Our Core Values:
- What is right for our customers above all else
- Creators, not duplicators
- Obsessive attention to detail and planning
- Proactive not reactive
Alignment with our Guiding Principles:
Of Service - Being of service is our driving mindset. We embody selflessness and go the extra mile to improve the experience of others.
Rigor - We do everything within our power to ensure successful outcomes. We're comprehensive and conscientious.
Committed - We are wholeheartedly dedicated to one another, our customers and their goals.
Integrity - We always do what's right above all else.
Proactive - We take the initiative, anticipate what's next and have a bias towards action.
Versatile - We're agile and operate successfully within ever-changing environments.
Ingenuity - We find ways to create solutions-enhancing our processes, products and the quality of life for our people along the way.
Excellence - Uncompromising quality throughout everything we do.
Passion - We love what we do. Because life's too short to be miserable.
Uptempo - We move fast.
Are you ready for an exciting opportunity to utilize your skills and experience to leave a lasting impact on a fast growing company? If you read this and think, that was written for me, APPLY NOW!
Salary: $70-90k, commensurate with experience
Benefits: Medical, Vision, Dental, Retirement Match, Unlimited PTO, On-site gym and batting cage, Dog-friendly, Full kitchen, Free electric vehicle charging. Amazing workspace!
This position is based in the Philly area; candidates must live in the area. This is an on-site position and will be a member of our Business Operations team.
Aardvark Mobile Tours
