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IT Call Center Engineer Location: US-CT-Hartford Jobcode: 4aabfdb6ef139d71883c08617cadb7bd-122020 Email Job
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Experience with Skype for Business, Skype for Business Online deployments and migrations
• Experience deploying and configuring Skype for Business audio, video and telephony solutions as well as integration with Exchange/Office 365 Unified Messaging
• Hand’s on experience with Office 365 configuration and migrations (i.e. deployment of MS Teams, Exchange Administration, etc.) using various deployment scenarios
• Experience deploying and configuring Exchange, Mass Mail Solutions, MS SharePoint, and related Collaborative Products
• Solid overall Microsoft skills (Active Directory, Exchange UM integration, etc.)
• Scripting Knowledge - Strong Scripting Skills (JavaScript, Ruby, PowerShell, Python)
• Represent the company’s technical unified communication capabilities and manage day-to-day technical needs of customers
• Coordinating customer expectations according to product capabilities and align to internal processes and solutions
• Provide world class implementation, integration, and support services to our rapidly growing customer base
• Deliver expert consulting, design and engineering support to customers across multiple Unified Communication and Collaboration products
• Deliver reporting and trending information across the companies unified communication platforms
• Participate in multiple aspects of delivery life-cycle which includes technical design, implementation, documentation, testing, deployment and support of Unified Communication technologies.
TCA Consulting
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