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IT Call Center Engineer
Location:
US-CT-Hartford
Jobcode:
4aabfdb6ef139d71883c08617cadb7bd-122020
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Experience with Skype for Business, Skype for Business Online deployments and migrations

• Experience deploying and configuring Skype for Business audio, video and telephony solutions as well as integration with Exchange/Office 365 Unified Messaging

• Hand’s on experience with Office 365 configuration and migrations (i.e. deployment of MS Teams, Exchange Administration, etc.) using various deployment scenarios

• Experience deploying and configuring Exchange, Mass Mail Solutions, MS SharePoint, and related Collaborative Products

• Solid overall Microsoft skills (Active Directory, Exchange UM integration, etc.)

• Scripting Knowledge - Strong Scripting Skills (JavaScript, Ruby, PowerShell, Python)

• Represent the company’s technical unified communication capabilities and manage day-to-day technical needs of customers

• Coordinating customer expectations according to product capabilities and align to internal processes and solutions

• Provide world class implementation, integration, and support services to our rapidly growing customer base

• Deliver expert consulting, design and engineering support to customers across multiple Unified Communication and Collaboration products

• Deliver reporting and trending information across the companies unified communication platforms

• Participate in multiple aspects of delivery life-cycle which includes technical design, implementation, documentation, testing, deployment and support of Unified Communication technologies.


TCA Consulting

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