Job Description

Education/Experience



· Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience.



· A+ Certification preferred



· Computer hardware repair or computer support experience



· Help Desk/Call Center experience preferred



Skills

· Excellent oral and written communications skills



· Excellent problem solving and troubleshooting skills



· Experience in troubleshooting current Microsoft operating systems and Office applications



· Basic network knowledge of networks and network systems



· Accountable for all assets handled, including but not limited to, virtual tracking, physical tracking, and physical condition.



· Escalate issues to Hardware Manager/Supervisor, Quality Assurance/Control staff as applicable.



Job Types: Full-time, Part-time, Contract