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We are seeking an IT Generalist to join our team! You will handle a variety of projects to support and improve the organization's network and AV/VTC systems.


Responsibilities:
• Manage all aspects of the networking platform
• Troubleshoot network & system issues
• Monitor active network and server infrastructure
• Perform routine preventative maintenance on equipment
• Administer network security measures to prevent system interruptions or breaches
• Execute sensitive data backup and restoration procedures
• Document all technical procedures and user guides
Required Skills:
• Working knowledge of Cisco and Polycom VTC systems.
• Expert knowledge of VTC system hardware.
• Ability to effectively troubleshoot VTC issues – connecting, call drops, audio issues, etc.
• Familiarity with conference room systems – projectors, phones, air media devices, etc.
• Coordinate occasional visits from outside AV repair vendors.
• Handle property custodian duties for conference room and AV equipment.
• Customer care – ability to support VTC users and train new users to effectively utilize equipment.
• Experience supporting high level executives in a fast-paced environment.



This individual will support the Intelligent Factory team as we build out our smart manufacturing network at Palmdale and Rosamond sites. The individual will assist with racking and cabling network switches and administering applications running on Windows and Linux servers. The individual will understand how industrial factory machines are connected to our networks today, build architecture diagrams, and assist facilities with migrating those machines to our intelligent factory network.


Desired Skills:
• Knowledge of MS Office Suite.
• Ability to support desktop/laptop hardware and software installation and support.
• Knowledge of iOS devices and support.

Qualifications:
• Previous experience as a network or systems administrator
• Knowledge of TCP/IP and data protocols
• Ability to prioritize and multitask
• Deadline and detail-oriented
• Strong troubleshooting and critical thinking skills



Skills are more on the network side of things. Full-time onsite at Palmdale with occasional support required in Rosamond (20-30 minutes away). There may be flexibility for working remotely. 4x10 work schedule at least initially.  This opportunity is to support a project for 8-12 months with the possibility of extending through 2025. Secret clearance preferred but not required.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k,with matching)
Life Insurance Plan
PTO
Short Term & Long-Term Disability
Internet & Phone Allowance (for applicable roles)
Wellness Resources (EAP)
Pet Insurance
Work-Life balance
Flexible Hours
Full-Time Permanent Positions

JW is a full-service IT Solution Provider assisting schools and private organizations with strategic and innovative IT-related projects. We take the time to learn about our clients to develop, implement, and monitor the projects to which we are contracted.  ​JW is a certified small, woman, minority-owned business through the National Minority Supplier Development Council.