SUMMARY
Manages and coordinates MIS department, including host servers and computer network activities by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES -
Remains abreast of changes in user and systems software and hardware requirements.
Monitors and administers the network, keeping system information up-to-date in a network log.
Updates the operating and telephone systems as required.
Loads and updates software applications as required.
Responsible for maintaining backups of all server files, security, and rights, including the tap library.
Assists in developing and providing training materials and standard operating procedures.
Prepares annual departmental budgets and manages expenses.
Reviews and recommends changes in programs, routines, and quality control standards to improve computer operating efficiency.
Assist with upgrades and support to ERP software for increased process efficiency and transparency.
EXPERIENCE -
Minimum of 3 Years SAP ERP Software Support - SAP ByDesign is ideal.
Microsoft O365 System Administration Experience and working knowledge of the suite of tools. (Excel, Teams, One Drive, Outlook, etc.)
Microsoft Azure, Intune Endpoint Manager, Defender, SharePoint, Exchange
VMWare ESXi 6.7 System Experience
WatchGuard Firewall System Configuration/Management Experience
Programming experience in any language a plus.
Network Switches/ Router / WAP Configuration Experience and Security
EDUCATION -
Bachelor's degree (B. A./ B. S.) from four-year college or university; five years related experience and/or training; or equivalent combination of education and experience. Thorough understanding of ERP systems concepts and integration. Thorough understanding of virtualized environment concepts and implementation. Thorough understanding of network topologies. Minimum two years supervisor experience required.
SKILLS -
Proficient in software upgrades, small enhancement projects and new implementations.
Excellent client-facing written and verbal communication skills.
Expert knowledge/expertise on end-to-end business processes and software solution matching.
Ability to manage multiple tasks and priorities concurrently.
Process leader: able to manage own workload without supervision.
Creative thinker with good problem-solving skills.
PMI and Six Sigma certifications a plus.
