• 48 Months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems.


• 48 Months of experience working with and supporting Microsoft Office Suite 2007 and higher.


• 36 months experience writing scripts and modifying existing programs to add or fix functionality


• 48 months experience supporting and repairing printers and multifunction devices.


• 48 months experience creating or updating system support and end user documentation.


• 48 months of experience troubleshooting and supporting Citrix, VPN and wireless networking.


• 24 months experience working in a criminal justice secured environment with access to highly sensitive data


• 48 months experience working in and supporting a mid to high level enterprise environment.

36 months experience in creating and modifying Access databases



This position is for the New York State Police, you should not have a criminal record.