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IT Support Administrator
Location: US-CA-San Jose
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We have partnered with a large manufacturing company in the San Jose, CA area to provide them with an IT Support Administrator. Please review the job description below and let us know if you are interested. Responsibilities of the IT Support Administrator: Provide technical assistance and support with computer hardware and software Resolve issues for internal users via phone, in person, or electronically Perform software installations, configurations, and updates Automate computer installation process according to company computer specifications Provide user training in various systems and mobile applications Log, track, and follow-up with internal customers for solutions and satisfaction Loaner computer/cell phone management Create and maintain documentation and manuals Resolve technical issues in a timely manner using available resources within the company Multimedia conference system, computer Images, security patches, anti-virus and inventory administration Selective meeting and trade show support (may require travel and extended hours if necessary) Requirements of the IT Support Administrator: - Mandarin speaking is required
- Bachelor's Degree from an accredited university in Computer Science / IT related major. MCSE is a plus.
- A team player with excellent communication, problem-solving, and multitasking skills
- At least five-year hands-on experience in IT fields including computer hardware/image maintenance, script programming, installation and configuration in Microsoft Windows client and relative servers
- Solid experience and in-depth knowledge of supporting Microsoft Office 365 (Outlook, Word, Excel, PowerPoint), Citrix client, VPN remote access, Microsoft Teams, WebEx, Microsoft Deployment Toolkit, Cisco IP phone and video conference system
- PowerShell script knowledge and experience
- Knowledge in Internet security/connectivity and anti-virus programs.
- Strong troubleshooting, critical thinking, self-learning, self-motivate skills
- Detail oriented and excellent customer service skills
- VMware VM knowledge
- Windows Server Update Services (WSUS) knowledge
- Strong self-learning, self-motivate, and problem-solving skills
Benefits for the IT Support Administrator: - Medical Insurance
- Dental Insurance
- Profit Sharing
About Relevante, Inc. the Recruiting Firm Representing the Client for this Job Relevante is an accounting & technology direct hire recruiting and contract staffing firm. We help our Clients identify and recruit the best talent in the market and help our candidates win engaging and enriching jobs. Our Clients are some of the best companies to work for among F1000 and emerging fast growth companies in the region. Relevante has been consistently ranked as a fast growth company and one of the largest recruiting, accounting, and management consulting firms in the Philadelphia region. To stay connected with our network, please join one of our groups on LinkedIn http://www.linkedin.com/groups?mostPopular=&gid=2901
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