IT Systems Administrator job in Horsham, PA

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About Us

TherapyNotes is the national leader in web-based behavioral health practice management and electronic health records software for private practices, psychologists, therapists, counselors, social workers and psychiatrists. Our software-as-a-service solution integrates patient scheduling, medical records, billing and electronic claims to streamline the way mental health professionals manage their practice.

TherapyNotes offers careers that provide you with the freedom to do amazing work, interact with great people, and offer fantastic learning and growth opportunities. Our team empowers and challenges each other to learn and solve complex problems. We build and manage web applications with a strong emphasis in healthcare. If you are looking to join a supportive team, use your leadership experience, and build great products, please submit your application.

Our growing team is located remotely and on-site at our 30,000 square foot corporate headquarters in Horsham, PA!

Position Description

TherapyNotes is searching for a Systems Administrator to join our growing team. The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo. This role is responsible for supporting the operations of the cloud server application environment and acts as an escalation point for helpdesk services

Note: Candidates must have the ability to work a hybrid schedule and be in the office 3 days a week.

Requirements

BS degree in Information Systems, Engineering, or equivalent
3+ years experience managing Microsoft desktop and server environments
Preferred Microsoft Certified: Azure Fundamentals, Microsoft Certified: Azure Administrator, MCSE certifications or equivalent experience
Proficiency supporting cloud-based compute and storage solutions (Azure preferred)
Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 10, Windows Server 2019+, DHCP, DNS
Proficiency in Linux server systems administration such as RedHat, CentOS, and Debian
Proficiency in programming languages (e.g., SQL, PowerShell)
Experience with ITIL and/or ITSM principles a plus
Ability to manage diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment
Strong project management skills and detail-oriented

Responsibilities

Provides 1st and 2nd level cloud-based, remote and on-site support for the server and desktop environment
Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization
Participates in engineering innovation projects that push the organization forward
Performs recurring IT operational tasks and proactively validates environment health
Reports and escalates support trends in order to improve service delivery
Identifies opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of runbooks
Provides on-call coverage for production support and other duties as required

What are we passionate about?

Developing automated engineering runbooks
Treating infrastructure as code
Cultivating a DevOps culture
Improving site reliability through innovative, cloud-first architectures

Benefits

Competitive salary - $45,000-$85,000/year
Comp-time and flexible work hours
Full health, life, disability, and dental insurance
Retirement plan with company contribution
Annual company profit sharing
Personal development/training budget
Open, collaborative work environment
Extensive 2-week onboarding plan
Comprehensive mentorship program
Company provided refreshments

#LI-Remote
#LI-PL1

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

5/12/23

TherapyNotes.com

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