SKILLS & KNOWLEDGE: • Thorough knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations • Strong knowledge of project management • Strong knowledge of statistical analysis • Excellent oral and written communication, including presentation skills • PC literate, including Microsoft Office products • Leadership/management/motivational skills • Analytical and interpretive skills • Strong organizational skills • Excellent interpersonal skills • Excellent negotiation skills • Ability to work in a team environment • Ability to meet or exceed Performance Competencies EXPERIENCE: Seven (7) years of related experience or equivalent combination of education and experience required to include three (3) years project management, office operations management, managed care, insurance-related and/or statistical analysis experience required. Supervisory experience preferred.



PRIMARY PURPOSE: To develop and manage project assignments through completion; to communicate results; to make recommendations to management; and to provide training. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: • Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction. • Generates and analyzes statistical data reports. • Develops, prepares and manages project plan through completion. • Communicates activity progress to involved parties. • Resolves issues that arise involving client, when appropriate. • Transitions program to management personnel. • Participates in oral presentations. • Develops and provides training to management and colleagues as needed. ADDITIONAL FUNCTIONS and RESPONSIBILITIES: • Performs other duties as assigned. • Supports the organization's quality program(s). • Travels as required. WORK ENVIRONMENT: When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.



Bachelor's degree with major in Business Administration, Statistics, or Quantitative Analysis from an accredited college or university preferred. Computer Sciences courses preferred.