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Overview:

1. Experience in providing information technology technical support either in hardware, software or some other IT
2. Demonstrated ability to ability to interpret complex information and provide informed analyses 
3. Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems
4. Requires excellent written and verbal skills as well as IT savvy to assist customers          

Qualifications:

• Experience in providing information technology technical support either in software or some other IT
• Demonstrated ability to ability to interpret complex information and provide informed analyses
• Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems
• Requires excellent written and verbal skills as well as IT savvy to assist customers
• Demonstrated ability to use Microsoft Office suite