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Requirement // IVR Developer // Contract // Remote Position Title: IVR Developer Duration: 12 Months Location: Clinton, NJ // Remote Job Description: Voice IVR development experience, Specifically Cisco CSV Studio Development Experience with IVR / VUI design and development Gather requirements and design complete contact center solutions for Cisco Voice Portal (CVP), Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Express (UCCX) Provide directions to a technical team to ensure consistency and interoperability between solution components. Discuss, design, and configure contact center call flows and complex self-service IVR applications. Provide written documentation for application requirements, designs & as built. Must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours. Preferred Qualifications Cisco Certifications are preferred. Experience with Cisco UCCE/PCCE/CVP and UCCX Experience with UCCE options such as Cisco's Outbound Option Experience performing Cisco UCCE Script Design and Deployment Experience with diagramming tools like Matlab, LabView, etc. Familiarity with Eclipse IDE Familiarity with Web Development Familiarity and exposure to Report Customization with CUIC, Exony, Aceyus Familiarity and exposure to any Cisco 3rd party products (i.e., Calabrio, eGain, Nice, Nuance, etc.